John Kupersmith, a reference librarian with the University of California Berkeley, has put together a table of usability studies of library websites. In his best practices for libraries, Kupersmith suggests that libraries "emphasize alternatives to the library catalog, by prominently placing links such as Find Articles."
I'm wondering if we should be moving away from discipline specific jargon in the name of usability? While it certainly might make the web resources slightly easier to use, at the same time, users will not learn the basic terminology of the discourse community. On the other hand, it's exciting to see that web usability concerns are creating a discourse space which mediates barriers to entry by those unfamiliar with the terminology of a specific discourse.



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